Scorebuddy is a web-based staff quality and monitoring tool that is easy to use, scale and integrate. It's ideal for monitoring customer service in areas such as call centre performance management and localisation projects.

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What’s drink driving got to do with it? (A comment on Regulation)
While attending the Credit Summit in London on April 4th, I listened to a presentation by Tracy McDermott who is the Acting CEO of the Financial...

You can do better without spreadsheets
We spend a lot of our time talking to the business community about their quality management process and it turns out that nearly 48% of quality...

Industry Report (Summary & link to full report)
Who has the time to read a valuable 320 page industry report? We have read it for you and written this summary.10 years ago, average call duration...

Updating your software to run Scorebuddy
SELF-HELP INSTRUCTIONS FOR UPDATING YOUR INTERNET BROWSER SOFTWARE For our new customers: thanks again for choosing to trial Scorebuddy.For our...

Upcoming Security Improvement
TECHNICAL NOTICE on DATA SECURITY. Data Security is of the upmost importance to all of us, in keeping with base practice and to maintain a our...

Company information: Scorebuddy

Guinness Enterprise Centre, Taylor's Lane, Dublin 8

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